Duy Tan University (DTU) is committed to ensuring that students facing financial hardship have equitable access to higher education and receive the support they need to remain enrolled and complete their programmes. The University aims to reduce the risk of students interrupting or leaving their studies because of financial difficulties and related challenges.

To fulfil this commitment, DTU provides coordinated policies and services for students from poor and near-poor households, students eligible for social policies, and those with documented financial hardship. Support is available from enrolment through study, internships and the transition to employment. It includes scholarships, tuition exemptions and reductions, access to student loans and social policies, academic advising, and career development services.

Scholarships and Financial Support

The Office of Student Affairs regularly provides information and guidance to students from poor and near-poor households, students eligible for social policies, and those facing financial hardship. It receives applications for support and works with relevant units to administer scholarships, tuition exemptions or reductions, and other appropriate forms of assistance.

For the 2024–2025 admissions cycle, Duy Tan University awarded more than VND 20 billion in full and partial scholarships, “Support to School” scholarships, and other scholarships to admitted students.

For enrolled students, tuition exemptions and reductions are implemented under DTU Decision No. 1229/QĐ-ĐHDT, which establishes the regulations on tuition exemptions and reductions for full-time students. These regulations set out the eligible groups, conditions, required documents, levels of support, and application review process, providing a basis for University units to advise students and process their entitlements.

DTU also implements Decision No. 1249/QĐ-ĐHDT, dated 10 March 2025, on merit and need-based scholarships for students facing hardship, together with related scholarship award decisions. Applications are received, checked and reviewed based on eligibility, the extent of financial difficulty, academic results, and supporting documents as required by the regulations.

Through scholarships, tuition exemptions and reductions, and other financial assistance, DTU helps ease the cost of studying, reduce the risk of interruptions, and enable students facing hardship to complete their programmes.

Access to Student Loans and Social Policies

Each year, Duy Tan University receives and processes more than 10,000 requests for document certification related to student loans, scholarships, tuition exemptions or reductions, allowances, and other social policies. Students can submit requests online through myDTU or apply in person at the Office of Student Affairs.

For the student loan programme, the Office of Student Affairs explains the policy, helps students identify eligibility requirements and prepare documents, and certifies their enrolment status and other necessary information. Students can then complete their loan applications with the Vietnam Bank for Social Policies. This work is carried out under Prime Ministerial Decision No. 157/2007/QĐ-TTg, as amended by Decision No. 05/2022/QĐ-TTg, and related guidance.

The Office of Student Affairs also receives and certifies documents for students seeking benefits available to poor and near-poor households, ethnic minority students, students with disabilities, relatives of people with meritorious service, and other eligible groups. These documents may concern loans, tuition exemptions or reductions, allowances, scholarships, and related social entitlements.

In the 2024–2025 academic year, DTU processed 10,360 certification requests: 10,122 online through myDTU and 238 in person. These included 1,813 certifications for student loans. Timely guidance and document certification help students access financial resources and social policies so they can continue their studies.

Academic Advising and Support to Remain Enrolled

Duy Tan University operates an academic advising system that supports students throughout their studies. Academic advisers help students develop study plans, register for courses, monitor credit accumulation, and address questions about their programmes, academic results, and graduation requirements.

By monitoring academic results and meeting with students regularly, advisers can identify those experiencing difficulties, falling behind schedule, or at risk of interrupting their studies. When a student faces financial hardship, the adviser works with the relevant faculty or institute, the Office of Student Affairs, and other University units to discuss study options, guide administrative procedures, and connect the student with scholarships, tuition support, loans, or other suitable resources.

Students can also use myDTU to check timetables, academic results, study progress, and support announcements. Together, academic advisers, information systems, and University services help identify difficulties and provide guidance in a timely manner.

In the 2024–2025 academic year, 97.6% of students in the identified target group accessed at least one form of academic or financial support. The first-year dropout rate for this group was 4%. These results indicate the role of support activities in helping students remain enrolled.

Psychological Counselling and Mental Health Support

DTU’s Psychological Counselling Centre provides counselling and mental health support to students during their studies. Students can seek assistance with academic pressure, adjusting to university life, relationship difficulties, or other psychological challenges that affect their learning.

For students facing financial hardship, financial pressure may also affect mental health and the ability to remain enrolled. The Centre works with the Office of Student Affairs, academic advisers, and relevant units to provide guidance, support, or referrals to suitable services while respecting students’ privacy and confidentiality.

Psychological counselling helps students manage difficulties, strengthen their ability to adapt, and continue towards completing their programmes.

Career Guidance and Employment Connections

The Office of Corporate Relations works with other University units to organise career guidance, professional skills training, internship opportunities, employer engagement, and recruitment information for students across different year groups. Students receive guidance on preparing applications and CVs, developing interview skills, understanding labour market requirements, and connecting directly with employers.

In 2025, DTU held its Career Week on 14 and 17 June for students from a range of disciplines. Approximately 150 domestic and international companies participated, offering more than 2,000 job and internship opportunities.

Alongside interviews and recruitment activities, DTU Career Week 2025 featured career workshops on topics such as interviewing in a digitally transforming workplace, building a professional profile, developing digital readiness, and understanding employers’ expectations. Students could speak directly with companies, learn about available positions, and explore suitable internship or employment opportunities.

Through Career Week and regular employer engagement activities, students, including those facing financial hardship, have free access to recruitment information, internship opportunities, and career development services. These activities help students build professional skills, improve their employment prospects, and move from education into work.

Accessing Information and Support Services

Information about support policies, eligibility, required documents, and application procedures is shared through University websites, official announcements, myDTU, and direct guidance from the Office of Student Affairs. Students can receive advice on the forms of support suited to their circumstances and assistance in completing the required applications.

The Office of Student Affairs is the main contact point for scholarships, financial support, student loans, and social policies. Faculties, institutes, academic advisers, the Office of Corporate Relations, and other University units work together to provide academic, internship, career, and employment support.

Main contact: Office of Student Affairs, Duy Tan University
Online platform: myDTU
Website: https://hssv.duytan.edu.vn/
Address: Room 214, K7/25 Quang Trung Campus, Hai Chau Ward, Da Nang
Telephone: 0236 3650 970; hotline: 0236 3827 111, extension 214
Email: hssv@duytan.edu.vn

Điện thoại: 0236 3650 970 Hotline 0236.3827111 - máy lẻ 214

Email: hssv@duytan.edu.vn

Through support spanning financial assistance, student loans and social policies, academic advising, and career development, Duy Tan University aims to ensure that students facing hardship can access the resources they need throughout their studies. These activities help reduce the risk of interruptions, support programme completion, and prepare students for the transition into employment.